| AGREEMENT FOR INTERNET BILL PAYMENT SERVICES
THROUGH ROSE HILL BANK'S WEBSITE WWW.ROSEHILLBANK.COM
Definition of Terms
1. Bill Payment - Payment to third party initiated and
authorized through Rose Hill Bank's Internet Banking Bill Payment
Service
2. User - Account holder who has enrolled in Bill Payment
and logs into Rose Hill Bank's Internet Banking with authorized
ID and password.
3. Payee - The third party to whom you authorize Bill Payment
be made payable
4. Bill Pay Instructions - The information you provide
to complete payment to Payee including but not limited to Payee's
name, account number, address or payment date, etc.
5. Account - The Rose Hill Bank account from which all
Bill Payments will be debited
6. New Account - Deposit account open for thirty days or
less.
7. Business Day - Monday through Friday, except for Federal
Holidays
8. Payment Date - The Business Day you select that your
Account will be debited and your Bill Payment will be remitted
9. Cut-off Time - 3:00 p.m. Central Standard Time (CST)
each Business Day is the deadline for transmitting Bill payment
instructions. Instructions transmitted after 3:00 p.m. CST will
be considered received on the next Business Day
10. Payment Due Date - Actual due date of the bill, not
the late date and/or a date during the grace period
11. Authorized Payment - A Bill Payment starting from the
time you enter and transmit Bill Pay Instructions until 3:00 p.m.
on the Payment Date
12. Payment In Transit - An Authorized Payment becomes
a final transaction at 3:00 p.m. on the Payment Date
13. Completed Payment - A Finalized Payment that has been
remitted, cleared and paid.
14. Service Provider - Rose Hill Bank or other entity we
contract with to collect and submit payment based on Bill Pay
Instructions transmitted to Rose Hill Bank from Website
Bill Pay Service
Rose Hill Bank by virtue of the User entering and transmitting
Bill Pay Instructions is authorized to remit and deliver payment
to Payee on Payment Date as well as authorize the Service Provider
to debit User's Account for the amount specified. Rose Hill Bank
can not control delays in delivery or the Payee's handling or
posting of a payment submitted and delivered by Service Provider
within one Business Day of Payment Date. If Service Provider fails
to submit the payment per Bill Pay Instructions received within
one Business Day of Payment Date, Rose Hill Bank will be responsible
for all late charges incurred, from a business payee only, not
to exceed $50.00. Other than these charges, Rose Hill Bank does
not accept liability for the Service Provider's delays in delivery
or slowness in handling or posting of a payment submitted. Late
charges or penalties incurred as a result of, but not limited
to choosing a Payment Date less than five Business Days prior
to Payment Due Date on your invoice or delay in delivery or recipient's
posting of payment shall be User's responsibility.
It is recommended that Payment Date selected be at least five
Business Days prior to Payment Due Date, since Service Provider
can not assure the time frame the payment will be received or
how quickly the recipient will process and post the payment. In
some instances, transactions may take a day or days longer for
payment to be applied to your account.
Rose Hill Bank will use reasonable care in issuing payments in
accordance with Bill Pay Instructions received and will incur
no liability for any payment request transmitted through our Website
that is not completed for any one or more of the following reasons:
a) Your Account does not contain sufficient funds to complete
the transaction
b) The Payee mishandles or delays applying a payment sent by Service
Provider
c) You provide incorrect information in transmitted Bill Pay Instructions
such as but not limited to account information, payee names, phone
numbers or addresses, etc.
d) Your account is subject to legal process such as a garnishment
or lien.
e) Service Provider's processing center is malfunctioning or non-operational
and you know or are given notice on Website or by Service Provider
prior to entering and transmitting the request for payment
f) Whether by Act of God (such as fire, flood or tornado etc.)
or other outside forces the execution of Bill Pay Instructions
can not reasonably be completed.
Confidentiality
The Rose Hill Bank will disclose information to third parties
about User's account or the transfers User makes: (i) where it
is necessary for completing transfers, or (ii) in order to verify
the existence and the condition of User's account for a third
party, such as a credit bureau or merchant, or (iii) in order
to comply with government agency or court orders, or (iv) if User
gives the Bank User's written permission.
Documentation
The Bank allows User to print any instructions or authorizations.
Any debits to User's account pursuant to these instructions or
authorizations will be reflected on the monthly account statement
provided by the Bank.
Fees
On-line Bill Payment fee is $5.00 per month (account statement
cycle) with no limit on the number of bills paid during the month.
Check copies, stop payment orders or other services are subject
to the fee schedule in effect at time of service request.
Terminating Authorized Bill Pay Transactions
You may cancel an Authorized Payment on or before 3:00 p.m.
on the Payment Date by entering the Bill Payment service and marking
the payment in question to be deleted and re-transmitting or by
contacting Rose Hill Bank's bookkeeping department at 316-776-2131.
Cancellation requests sent via electronic mail will not be accepted,
as such request may not reach the appropriate party for us to
act on your request. A Payment in Transit is considered a transaction
in process and you may request the payment be recalled and not
paid, but the bank does not guarantee the ability to recall payment
which is a Payment in Transit. To request recall of a payment
you will need to call our Bookkeeping Department at 316-776-2131.
If you call, we will also require you to present your request
in writing within fourteen (14) days after you call.
Payments Not Allowed
Under no circumstances will payment be made for any of the
following type of payment:
1. Tax Payments
2. Court Ordered Payments, including alimony and child support
3. Payments to Payees outside of the United States
Your Liability for Unauthorized Transfers
If you tell us within two (2) Business Days after you discover
any or all of your security codes have been lost or stolen, and
someone uses your security code(s) without your permission, you
can lose no more than $50.00. If you fail to notify the Service
within four (4) Business Days after you learn of the loss or theft
of any or all of your security codes, and we can prove that we
could have prevented the unauthorized use of your security codes
had you notified us, you could lose as much as $500.00. If your
monthly statement contains transfers that you did not make, tell
us at once. If you do not tell us within sixty (60) days after
the statement was mailed, you may lose any amount transferred
without your authorization, after the sixty (60) days, if we can
prove that we could have stopped someone from taking the money
had you told us in time. If a good reason (such as a long trip
or hospital stay) prevented you from telling us, we may extend
the period.
Error Resolution Notice
In case of errors or questions about your electronic transfers,
call or write us at the telephone number or address listed in
this agreement, as soon as you can, if you think your statement
or receipt is wrong or if you need more information about a transfer
listed on the statement or receipt. We must hear from you no later
than 60 days after we sent the FIRST statement on which the problem
or error appeared. When you contact us, you must:
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error or
why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint
or question in writing within 10 Business Days. We will determine
whether an error occurred within 10 Business Days (20 Business
Days if the transfer involved a new account) after we hear from
you and will correct any error promptly. If we need more time,
however, we may take up to 45 days (90 days if the transfer involved
a new account) to investigate your complaint or question. If we
decide to do this, we will credit your account within 10 Business
Days (20 Business Days if the transfer involved a new account)
for the amount you think is in error, so that you will have the
use of the money during the time it takes us to complete our investigation.
If we ask you to put your complaint or question in writing and
we do not receive it within 10 Business Days, we may not credit
your account. An account is considered a new account for 30 days
after the first deposit is made, if you are a new customer. We
will tell you the results within three Business Days after completing
our investigation. If we decide that there was no error, we will
send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
If you have inquires regarding your account, please contact us
at:
Rose Hill Bank
P. O. Box 68
107 N. Rose Hill Rd.
Rose Hill, KS 67133-0068
BUSINESS DAYS:
Monday, Tuesday, Wednesday, Thursday and Friday
Holidays are not included.
PHONE: (316) 776-2131
Cancellation or Termination of Bill Pay Services
Service Provider may terminate this service for any party
at any time. Such action shall not affect your liability or obligations
set-out in this agreement.
You may terminate or cancel this service with Service Provider
by giving written notice to Service Provider at least 5 Business
Days before you want to stop service under this agreement. Notice
must be sent to Rose Hill Bank, Attn: Bookkeeping Dept., P. O.
Box 68, Rose Hill, KS 67133
Limitations of Liability
Other than provided by law or specified in this agreement,
we disclaim any liability (whether based in contract, tort, strict
liability or otherwise) for any direct, indirect, incidental,
or consequential damages arising from the installation, use or
maintenance of computer/computer equipment or user's access or
use of Bill Payment Service (even if we have been advised of the
possibility of such damages), including lost profits. User agrees
that all access or use of this Site and it's content is at User's
own risk.
Enforcement of Agreement
If any provision of this agreement is illegal, invalid, or
unenforceable, such illegality, invalidity, or unenforceability
shall not affect any other provision in this agreement, but this
agreement shall be construed as if such illegal, invalid or unenforceable
provision had never been contained herein.
Changes to Agreement
Rose Hill Bank may add, delete or modify this agreement at
any time by sending notice with the monthly statement of Account
to User or by posting such notice on its Website. Changes will
be effective 10 calendar days after the notice is posted on the
Website or a later date set-out in the notice, unless a law or
regulation requires a longer time period. If a change is required
to protect the integrity or security or the Bill Payment Service
or an Account, no notice will be required to amend this agreement.
Governing Law
This agreement is accepted in the State of Kansas, and shall
be enforced in accordance with and governed by the laws of the
State of Kansas.
PLEASE PRINT A COPY FOR YOUR RECORDS AND THROUGHLY READ THIS
AGREEMENT PRIOR TO USE OF BILL PAYMENT SERVICES. AFTER READING
THE AGREEMENT, PLEASE CLICK ON THE "ACCEPT" BUTTON TO
ACKNOWLEDGE AND ACCEPT THE TERMS, CONDITIONS AND LIMITATIONS AS
SET OUT IN THIS AGREEMENT.
| Important Things You Should Know
1. Bill Payment is not instantaneous like e-mail so you
should allow five (5) Business Days between Bill Payment
Date and when you want the Payee to receive payment. Remittance
is made by Automated Clearing House entry (ACH) or by check.
Currently most payments will be made by check.
2. Cut-off for transmitting Bill Pay Instructions is 3:00
p.m. CST each Business Day.
3. Remember to deduct each Bill Payment amount from your
check register, including reoccurring Bill Payments on the
scheduled Payment Date.
4. Cost for the service is $5.00 each month. |
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